Why visitor flow management is essential in summer 

Visitor flow management is becoming a top priority for cities facing seasonal tourist surges. Every summer, cities across the globe become magnets for tourists. From historic districts to bustling transport hubs, these spaces quickly reach capacity. For municipalities, managing these surges isn’t just a logistical challenge; it’s a critical component of urban planning and visitor satisfaction. 

This is where Acorel’s people counting solutions come into play designed to help meet the challenges faced by smart cities. By offering a clearer understanding of urban dynamics, they enable smoother visitor movement and enhance the overall experience all while safeguarding privacy. 

Visitor flow management is becoming a top priority for cities facing seasonal tourist surges.

How people counting improve visitor flow management 

These tools help cities forecast busy periods, manage crowd density in real time, and ensure smooth visitor movement throughout the day. Being proactive is key. With these tools, municipalities and site managers can anticipate needs, allocate resources appropriately, and ensure a seamless and enjoyabe experience for visitors. 

Who can benefit from Acorel’s counting solutions 

Acorel’s visitor flow management solutions are designed for professionals handling public spaces, including: 

Les solutions de comptage de personnes Acorel s’adressent aux acteurs en charge de la gestion des flux dans les lieux recevant du public

Local authorities (tourist cities, regional councils, departments) 

Les solutions de comptage de personnes Acorel s’adressent aux acteurs en charge de la gestion des flux dans les lieux recevant du public

Tourist site operators (museums, monuments, amusement parks) 

Les solutions de comptage de personnes Acorel s’adressent aux gestionnaires des gares

Transport operators (bus and train stations) specifically for concourse areas, not onboard vehicles.

Les solutions de comptage de personnes Acorel s’adressent aux acteurs en charge de la gestion des flux de visiteurs dans les lieux recevant du public

Managers of public-access buildings (shopping centres, healthcare facilities, smart buildings)

For all these stakeholders, understanding and monitoring visitor numbers has become essential to delivering a safe and optimised experience. 

Managing visitor peaks with smart technology

People counting solutions in public spaces such as stations, museums, shopping centres, and theme parks allow for accurate measurement of visitor numbers within defined zones. Installed on existing infrastructure, Acorel’s sensors collect anonymous, reliable data. 

Key benefits include: 

  • Forecasting peak periods 
  • Optimising visitor journeys 
  • Managing public space occupancy in real time 
  • Turning infrastructures into truly smart buildings 
  • Adjusting safety thresholds based on actual occupancy levels 

Preparing city services for the summer tourism surge 

Visitor flow management isn’t just about numbers it’s about action.

Upstream: Technical teams and operators can anticipate demand and adjust resources and measures accordingly. This may include increasing cleaning rotations (especially for public restrooms) or enhancing security and monitoring. 

In real time: Tourist site and public space managers can use live data to respond quickly and adjust operational strategies. Flow insights help fine-tune space and service management on the fly. 

Vision Pop: real-time insights for smarter visitor management 

To take things even further, Acorel offers its Vision Pop software suite a core element of any visitor counting solution. Vision Pop provides municipalities and site managers with a powerful tool to optimise live visitor flow management. The platform analyses data from high-precision sensors and cameras, turning it into clear, actionable dashboards. 

Key features: 

  • Identify peak periods throughout the day 
  • Understand visitor distribution across different zones 
  • Visualise occupancy levels via an interactive map 
  • Monitor environmental and energy-related data 
  • Set automated alerts for threshold breaches

With Vision Pop, managing tourist flows reaches a whole new level, enhancing responsiveness, optimising resources, and elevating the visitor experience. A step forward for smarter, more connected cities.

With Vision Pop, managing tourist flows reaches a whole new level, enhancing responsiveness, optimising resources, and elevating the visitor experience. A step forward for smarter, more connected cities. 

Ready to take control of your city’s summer crowds? Book a personalised demo of Vision Pop and see how smart counting can enhance operations, safety, and visitor satisfaction. 

Smart buildings: managing occupancy and queues 

Acorel provides a comprehensive solution for managing occupancy and visitor flows across all types of public spaces from amusement parks to healthcare facilities, to smart buildings. 

Optimising space occupancy with Vision Pop 

As outlined above, Vision Pop is a key tool for optimising live visitor flow management. Refer to the “Vision Pop: real-time insights for smarter visitor management” section for a full overview of its features. 

Commercial file : Vision Pop

Queue management 

In theme parks and commercial venues, Acorel’s solutions can: 

  • Measure and predict waiting times 
  • Optimise visitor flow during busy periods 
  • Reduce perceived wait times and enhance the customer experience 

Case study: Musée d’Orsay improves flow and safety 

The Musée d’Orsay, located in the heart of Paris, has been an Acorel partner for over 15 years. 

The solution implemented by Acorel helps the museum optimise space usage while ensuring a smooth and safe experience for all visitors. Visitor flow management

Goals of the implemented counting solutions: 

  • Monitor daily visitor numbers 
  • Manage occupancy thresholds in line with fire safety regulations 
  • Track visitor flow across temporary exhibitions 
  • Communicate quieter time slots and estimated waiting times to visitors 

The counting system at Musée d’Orsay 

Acorel’s system uses a GDPR and CNIL-compliant (in europe) 3D overhead sensor to provide precise, real-time occupancy data. This allows museum managers to monitor visitor levels across the entire site. 

For temporary exhibitions, security staff use tablets to monitor occupancy in each zone in real time. Thanks to Vision Pop intuitive interface, they can make informed decisions about granting or restricting visitor access based on current occupancy levels. 

Key benefits for Musée d’Orsay 

The solution implemented by Acorel helps the museum optimise space usage while ensuring a smooth and safe experience for all visitors. 

In summary, by anticipating visitor peaks and optimising space occupancy, Acorel’s counting solutions support tourist cities and public venue managers throughout the busy summer season. With greater insights into visitor flows, these tools help streamline movement, enhance the visitor experience, and ensure safe, comfortable environments. 

With Vision Pop, you gain real-time visibility and actionable data to proactively manage your spaces.