Passenger flow intelligence

Turn passenger flow into operational performance.

Rethink people flowwith AI-powered solutions for real-time counting and analysis

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Airport flow intelligence

Turn passenger flow into revenue.

Rethink people flow with AI-powered solutions for real-time counting and analysis.

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People flow intelligence

Turning flow data into operational optimisation

Rethink people flow with AI-powered solutions for real-time counting and analysis.

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People flow intelligence

Turn traffic data into operational efficiency.

Rethink people flow with AI-powered solutions for real-time counting and analysis.

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why acorel why acorel
About

Why Acorel?

+37 years of experience

Since 1989, Acorel has built its reputation as a reference expert in automatic people counting, flow analysis, and smart mobility solutions across a wide range of industries.

Global reach, Local precision

Our solutions are deployed in more than 20,000 vehicles (metros, trains, buses, and trams) and used by over 80 clients worldwide.

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why acorel

+37

years of experience

+150

customers all over the world

+20k

equipped vehicles (trains, trams, metro and buses)

98%

high-accuracy, GDPR-compliant hardware
Industries we serve

Our business domains

Urban mobilities

Take control of your fleet with passenger counting and real-time occupancy data.

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Rail transports

Access platform-level data in real time and make better decisions about rolling stock.

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Smart buildings

Improve visitor flow, reduce wait times, and sharpen resource planning in retail environments.

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Airports

Manage security checkpoint queues, check-in traffic, and boarding gate congestion.

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Products

Our solutions

Acorel provides end-to-end flow management solutions for diverse environments :

solutions acorel

Passenger flow management

For buses, trams, and metros. Optimize capacity, scheduling, and passenger comfort

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People flow management

For retail, museums, and entertainment. Improve layout, staffing, and conversion

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Airport flow management

Manage queues, gates, and security zones, with complete transparency

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Passenger flow management

For buses, trams, and metros. Optimize capacity, scheduling, and passenger comfort

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People flow management

For retail, museums, and entertainment. Improve layout, staffing, and conversion

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Airport flow management

Manage queues, gates, and security zones, with complete transparency

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VISION Suite

Software suites

REAL TIME
ROI

VISION Pop

Designed for :

Retail, museums,attractions

Key use cases :

Visitor counting, zone heatmaps, staffing optimization

VISION Mobility

Designed for :

Urban buses, trams, metro

Key use cases :

Fleet load balancing, schedule optimization, onboard occupancy, platform flow, vehicle occupancy, boarding/alighting patterns

VISION Air

Designed for :

Airports and terminals

Key use cases :

Queue management, checkpoint flow, dwell time analysis

VISION Rail

Designed for :

Metro, trains, gares

Key use cases :

Fleet workload distribution, schedule optimization, on-board occupancy rates, passenger counts at the docks, vehicle occupancy rates

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Success stories

Our projects

Under NDA | 2005

How a major European museum optimised visitor flow to enhance experience and safety

Impact:

  • Optimised visitor numbers

  • Enhanced safety compliance

  • Better operational planning

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France

A leading telecoms operator in France, and in many countries around the world, has been working with Acorel for many years

The results

  • Complete operational satisfaction

  • Real-time network intelligence

  • Consistent qualitative service improvement

  • Long-term data continuity

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France

How a major French city is optimising its entire transport network using automatic passenger counting

  • 1M+ Residents served in the region

  • 500K Passenger journeys per year

  • 550 Buses in fleet (80%+ equipped)

  • 98%+ Counting accuracy achieved

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North european city

How a North European metro secured revenue integrity with 99.2% passenger counting accuracy

  • 44 metro stations

  • 125.6M passengers (2024)

  • 99.2% counting accuracy

  • 43 km network length

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France, Paris

Optimizing airport operations with real-time passenger flow intelligence

  • Passengers (2025): ~10 million

  • Areas Covered: 5+ critical airport zones

  • Technologies Used: LIDAR, 3D video, computer vision

  • Duration: Ongoing

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Under NDA

Smart toilet block management

Impact:

  • Reduce overcrowding during peak periods

  • Improve hygiene standards

  • Optimise staff allocation

  • Reduce unnecessary cleaning interventions

  • Improve operational responsiveness

View case study

Under NDA

Transforming queue management at amusement parks with real-time people counting

Centralised data platform

  • 3D stereoscopic sensors

  • Computer vision

  • VISION Pop platform

  • API distribution layer

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More projects
Our benefits

Why choose Acorel?

Passenger flow measurable

Turn people movement into real-time insights with Acorel’s intelligent sensors and analytics platform.

Predict and prevent congestion

Leverage predictive analytics to proactively manage foot traffic and improve safety.

AI-driven flow forecasting

Adapt resources dynamically by understanding behavior patterns across hours, days, or seasons.

Guide strategic planning

Use historical and real-time data to make better infrastructure, staffing, and scheduling decisions.

Optimize operations

From initial diagnosis to data exploitation, a single team that understands your environment and bridges the gap between counting, analysis and decision-making.

Enhance visitor experience

Understand how customers move, where they dwell, and what draws attention, and convert insights into pain customers.

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Real-world uses

Use cases for people tracking

Queue detection
Boarding and alighting
Object detection
Fill level & occupancy
use cases acorel

Queue detection

Monitor and react to queue lengths in real time

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Boarding and alighting

Tracking passengers as they get on and off vehicles to optimize flow and capacity

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Object detection

Leveraging AI-powered vision to detect and respond to objects instantly and accurately

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Fill level & occupancy

Detecting occupancy levels at any moment to balance flow, comfort and operational performance

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cta
Trusted worldwide

Ready to turn your fleet into a fully visible, data-driven network?

Let’s explore how Acorel’s people counting systems can help your business thrive.

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Who we are

Acorel : advancing people flow intelligence since 1989

Acorel started over 30 years ago with a simple idea: help operators understand how people move. Today we're a trusted European leader in people counting and flow management, serving transport networks, airports, retail, and public spaces worldwide. Our growth has followed one principle: listen to the field, then build what it actually needs.

Company

Learn about our history, values, and the technology that has made us a trusted leader in people flow intelligence for over 37 years.

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Careers

Join our team of experts and help shape the future of mobility, analytics, and smart transportation worldwide.

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Partnering

Become a certified Acorel integrator and bring world-class people counting solutions to your local market.

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Insights

From the blog

Airports: flow management for a smooth passenger experience

Airports improve passenger flow management through technology, AI, and data analytics to reduce waiting times,…

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2 Min

Advantages of visitor flow management technologies in public areas

Visitor flow management technologies help public spaces run smoother by reducing queues, preventing overcrowding, and…

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2 Min

Free public transport and passenger counting

Free public transport removes ticketing data, making automatic passenger counting systems essential to track usage…

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3 Min

How can patient flow management improve the hospital of tomorrow ?

Acorel is a company that provides people and patient flow management solutions using IoT and…

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2 Min

How can we effectively manage people flow in stations?

Acorel explains that effective station management relies on understanding passenger behaviour and using data-driven tools…

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3 Min

How to manage passenger flows in airports

Airports are struggling to manage passenger flows after COVID due to rapid traffic recovery and…

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2 Min
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More blog posts
FAQ

Your questions answered

Can’t find your answer?
Contact us and we’ll help you directly.

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A system that detects and counts individuals moving through physical spaces using sensors or video-based AI often used for transport, airports, and retail.

Over 98% accuracy, validated by independent audits and used across high-density environments.

Yes. All solutions are fully GDPR-compliant and based on anonymous detection without collecting personal data.

Public transport, airports, retail, museums, smart buildings, and event venues anywhere accurate occupancy or flow data is critical.

Yes. Acorel’s solutions offer flexible APIs and integration with ticketing, PIS, CRM, and more.

Can’t find your answer?
Contact us and we’ll help you directly.

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