Counting the number of passengers in stations is not a new thing. In fact, the need has always existed and station operators have always sought solutions to find out the number of passengers.

This has been done, for example, through counting campaigns using agents on the ground or through more or less advanced technologies.

Knowing the number of people in stations in real time has many advantages, one of which is security. Indeed, knowing the number of people in a given area at a given time makes it easier to intervene in the event of crowd movements, overcrowding or any other event.

Moreover, having this information in case of an accident will also allow to have a maximum of knowledge on the people present in order to communicate essential information to the rescue teams.

Knowing in real time the number of people on the station platforms is also a major safety issue in order to alert the security staff on site when they are too full. Another valuable benefit obtained from the data received from the counting systems is the adjustment of the work of the stations’ employees. Thanks to the various statistics, it will be very easy to identify the precise moments when there are the most and the least passengers, thus allowing the planning of the station employees to be adapted. 

Of course, passenger comfort can also be improved by using count data. This can be information on occupancy rates in lounges or shopping malls, for example.

Speaking of shopping malls, knowing the number of visitors in the stations makes it possible to adjust the price of rents and advertising revenues in the station environment as accurately as possible.

Nowadays, investing in passenger counting solutions for stations is no longer an option for station operators but a crucial need to operate safely and efficiently.