People flow intelligence

Smarter rail operations with real-time passenger tracking systems

Acorel’s real-time passenger tracking system empowers rail operators with complete visibility into passenger movement, train occupancy, and station activity. From regional trains to urban metros, our solution delivers precise, actionable insights to optimize scheduling, reduce crowding, and improve the passenger experience all while remaining fully GDPR-compliant.

Our impact

Why passenger tracking systems matter in rail transport

Optimize train capacity management

Understand how passengers move across your network with carriage-level occupancy tracking and origin-destination analysis. Right-size your trainsets and schedule based on actual usage

Improve station flow and safety

Use real-time data from our passenger tracking system to detect congestion at platforms, entrances, and walkways, enabling better crowd control and smoother transfers

Reduce dwell times & Delays

Analyze boarding rates and waiting times to streamline station dwell time and minimize service disruptions

Support sustainability goals

Eliminate empty runs and align resources with demand to lower energy usage and improve the efficiency of your rail network

Use cases

Where our solutions work best

Regional and high-speed trains

Why it matters

Long-distance and high-frequency networks need scalable, automated systems to monitor how passengers use each route.

Our solution:

Passenger counting, OD tracking, and carriage-level occupancy insight.

Impact:

Optimize rolling stock usage, rebalance service frequency, and improve comfort.

Metro

Why it matters:

Peak-hour spikes and short intervals demand real-time flow control.

Our solution:

Live dashboard monitoring of platform usage, boarding rates, and dwell time analysis.

Impact:

Smarter dispatching, fewer delays, and increased throughput at critical hubs.

Railway stations & Platforms

Why it matters:

Station flow optimization tools to prevent bottlenecks. Use zone-based analytics and heatmaps to improve platform layouts and staffing.

Our solution:

Zone-based flow analysis, waiting time tracking, and platform heatmaps.

Impact:

Better passenger guidance, platform safety, and smoother transfers.

Success stories

Our projects

North european city

How a North European metro secured revenue integrity with 99.2% passenger counting accuracy

  • 44 metro stations

  • 125.6M passengers (2024)

  • 99.2% counting accuracy

  • 43 km network length

France

How a major French city is optimising its entire transport network using automatic passenger counting

  • 1M+ Residents served in the region

  • 500K Passenger journeys per year

  • 550 Buses in fleet (80%+ equipped)

  • 98%+ Counting accuracy achieved

cta
Trusted worldwide

Passenger flow management for rail operators

Acorel delivers a full-stack solution for rail networks, combining cutting-edge sensors with intelligent software to turn passenger movement into operational clarity.

FAQ

Your questions answered

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Our passenger flow management system supports buses, trams, autocars, and both tram and bus stations, offering real-time insights across the full urban transit network.

We use advanced sensor technology and AI-based algorithms to ensure high accuracy, even during peak times and complex boarding scenarios.

We support metro, commuter, regional, and high-speed rail operations, including both onboard and station-level environments.

Yes. Our train occupancy monitoring module provides real-time visibility into each carriage’s fill level to help optimize comfort and fleet usage.

Absolutely. All data is anonymized and processed in full compliance with GDPR and other applicable privacy regulations.

Our people counting systems offer accuracy rates of over 98%, even in crowded or high-flow environments.

Can’t find your answer?
Contact us and we’ll help you directly.

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