People flow intelligence

Optimize visitor’s flow with Acorel’s intelligent solutions

Real-time counting, advanced analytics, and infrastructure optimization all in one integrated system.

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About

What is people flow management?

People flow management is the practice of tracking and analyzing how people move through a physical space. With sensors, IoT integration, and AI-driven analytics, it provides data enabling you to make faster, smarter decisions for safety, efficiency, and experience.

With people flow management, you can:

  • Track entries and exits in real time
  • Measure foot traffic and movement paths across key zones
  • Monitor occupancy levels by room, floor, or facility
  • Calculate queue lengths and wait times at check-in points or service counters
  • Analyze processing time to identify inefficiencies and optimize resources
  • Ensure GDPR-compliant data collection with fully anonymized tracking
Why Acorel

Key benefits of people flow management

Real-time visibility

Know exactly how many people are on-site and where crowding occurs. Industry-leading sensors with >98% counting precision

Operational efficiency

Adapt resources and staffing based on live occupancy and traffic trends. Works seamlessly with BMS, ticketing, security, HVAC systems

Improved operational efficiency

Optimize staffing, gate allocation, and passenger routing based on live occupancy and flow data.

Energy optimization

Control lighting, HVAC, and space usage based on actual occupancy.

Data-driven decisions

Gain detailed insights for strategic planning, reporting, and compliance. Real-time dashboards and automated reporting

Privacy by design

100% anonymized, GDPR-compliant data capture

Process flow

How it works

Step 1. In/Out counting

Track how many people enter or exit your building in real time.

Best used in:

  • Uses infrared, 3D, or stereoscopic sensors to prevent double-counting.
  • Ideal for malls, museums, government buildings.

Step 2. Load & Occupancy monitoring

Know exactly how many people are inside at any given moment.

Best used in:

  • Useful for controlling access, air quality, and comfort.
  • Supports live alerts when thresholds are exceeded.

Step 3. Queue time tracking

Measure how long people wait at checkouts, counters, or elevators.

Best used in:

  • Use insights to open more lines or deploy staff proactively.
  • Display wait times to reduce frustration and increase transparency.

Step 4. Dynamic queueing

Guide visitors to the least crowded service points using digital signage or mobile alerts.

Best used in:

  • Reduce wait times and balance workload automatically.

Step 5. IoT integration

Link flow data to lighting, HVAC, safety systems, and more.

Best used in:

  • Trigger smart building actions like opening zones or adjusting climate based on foot traffic.
Core features

Explore the solution components

The foundation of accurate people flow management. Our smart sensors use advanced technologies, including infrared, LiDAR, video analytics and AI-powered vision, to detect, count and track individuals in real time across any environment. Discreet, reliable and built for high-traffic spaces, they deliver the precise data your operations need to make smarter decisions and keep your spaces safe, efficient and comfortable.
A unified, web-based platform for live monitoring, historical analysis, and alert management. Easily visualize occupancy trends, queue lengths, and space usage through intuitive charts and heatmaps.
Deliver real-time occupancy and flow information directly to the people who need it. From digital signage and dynamic displays across your venue to mobile dashboards for on-the-go management, our tools empower both visitors and operators with live data, reducing congestion, improving navigation and enabling faster, smarter decisions from anywhere.
Seamlessly connect your people flow data to your existing infrastructure. Our open API enables smooth integration with third-party platforms, building management systems, security tools and analytics software, ensuring a unified, interoperable ecosystem that maximises the value of your occupancy and flow data across your entire organisation.
Deploy your people flow solution the way that suits your organisation. Choose cloud hosting for easy scalability, remote access and reduced IT overhead, or opt for on-premises deployment for maximum data control, security and compliance with your internal policies. Whichever you choose, our solution delivers the same powerful real-time insights and performance to keep your spaces running at their best.
Success stories

Our projects

Under NDA

Transforming queue management at amusement parks with real-time people counting

Centralised data platform

  • 3D stereoscopic sensors

  • Computer vision

  • VISION Pop platform

  • API distribution layer

View case study

France

A leading telecoms operator in France, and in many countries around the world, has been working with Acorel for many years

The results

  • Complete operational satisfaction

  • Real-time network intelligence

  • Consistent qualitative service improvement

  • Long-term data continuity

View case study

Under NDA | 2005

How a major European museum optimised visitor flow to enhance experience and safety

Impact:

  • Optimised visitor numbers

  • Enhanced safety compliance

  • Better operational planning

View case study
More projects
Trusted worldwide

Ready to optimize traffic flow in your spaces?

Our experts will help you implement a customized metering solution tailored to your building or site.

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Insights

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FAQ

Your questions answered

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It refers to systems and strategies that monitor and analyze how people move through spaces in order to optimize comfort, safety, and operations.

Our sensors deliver up to 98% accuracy using advanced stereoscopic and infrared technologies.

Yes, Acorel’s solutions are designed to integrate with existing systems via standard APIs.

Since 1989, Acorel has been recognized as a leading expert in automatic people counting, flow analysis, optimization, and smart mobility solutions across diverse market segments.

Shopping centers, offices, museums, libraries, airports, government buildings, and smart cities.

Can’t find your answer?
Contact us and we’ll help you directly.

Contact us