People flow intelligence

Smarter spaces with real-time people flow management

Acorel’s real-time people tracking system empowers building managers, retailers, and facility operators with complete visibility into visitor movement, occupancy levels, and space activity. From corporate headquarters to shopping centres, airports, museums, and public venues, our solution delivers precise, actionable insights to optimize space usage, reduce congestion, and enhance the visitor experience all while remaining fully GDPR-compliant.

Our impact

Why people flow management matters

Smart resource allocation

Smart resource allocation

Know exactly how many people are in each area, and when, to improve HVAC, staffing, lighting, and cleaning schedules

Occupancy & Load monitoring

Occupancy & Load monitoring

Track real-time occupancy per floor, room, or facility. Set safe capacity thresholds and receive alerts when limits are reached

Queue & Wait time management

Queue & Wait time management

Improve service quality by analyzing how long people wait and where bottlenecks form

Sustainability & Efficiency

Sustainability & Efficiency

Reduce energy and operational waste by aligning building systems with actual usage patterns

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Real-world uses

Where it works

Acorel’s visitor counting system is trusted across a wide range of smart buildings, public facilities, and high-traffic venues, delivering real-time people flow insights to support safety, efficiency, and performance.

Shopping malls

Track footfall, improve conversion rates, and plan smarter staffing and promotions with real-time visitor data.

Offices & Coworking spaces

Monitor space usage, manage bookings, and align cleaning and facility operations to actual occupancy patterns.

Museums & Cultural spaces

Track exhibit engagement, understand visitor behavior, and enhance programming and space planning.

Stadiums & Arenas

Manage large crowds safely and effectively with live occupancy and crowd movement analytics

Universities & Campuses

Count students in lecture halls and labs, manage campus zones, and optimize scheduling based on true usage.

Healthcare & Clinics

Manage queues in waiting rooms, monitor room utilization, and improve patient flow across departments.

Libraries

Justify funding and staffing with precise data on patron visits, dwell times, and peak usage periods.

Restrooms

Automate cleaning and maintenance with demand-based service alerts based on real-time usage.

Retail stores (all formats)

From small boutiques to department stores, track shopper traffic by section or entrance, identify peak hours, and optimize layout, staffing, and conversion.

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Applications

Use cases

Cultural institutions & Museums

Understand visitor engagement with specific exhibits or zones.

  • Measure footfall and dwell times per room

  • Optimize exhibit layout and staff positioning

  • Improve funding applications with data-backed reporting

Corporate offices & Coworking spaces

Balance resource usage with actual occupancy patterns.

  • Monitor desk and meeting room occupancy in real time

  • nalyze space utilization across floors and zones

  • Reduce bottlenecks at entrances, elevators, and shared facilities

Healthcare facilities & Clinics

Support patient flow and reduce wait times.

  • Monitor waiting room occupancy in real time

  • Analyze service desk processing time

  • Reduce bottlenecks at check-in and consultation points

Universities

Optimize space and safety across large facilities.

  • Track occupancy in classrooms and common areas

  • Improve room allocation and event scheduling

  • Analyze student flow to enhance accessibility

Public venues & Exhibition centers

Streamline visitor experiences at high-traffic sites.

  • Detect queue formation and waiting time

  • Optimize signage and space layout

  • Understand flow paths to reduce congestion

Libraries & Academic facilities

Justify funding and improve space utilization.

  • Count visitors per room, floor, or entrance

  • Track occupancy in study rooms, labs, or lecture halls

  • Use historical patterns for smarter scheduling

Stadiums & Event arenas

Manage high-volume crowd flow safely and efficiently.

  • Monitor gate-by-gate visitor movement

  • Prevent overcrowding at concessions and restrooms

  • Coordinate staff deployment based on live data

Restrooms & Sanitary facilities

Enable demand-based cleaning and hygiene planning.

  • Trigger alerts based on real-time usage thresholds

  • Ensure comfort and cleanliness during peak hours

  • Improve resource allocation and maintenance cycles

Showrooms & Flagships

Understand visitor engagement with specific exhibits or zones.

  • Combine in-store visit tracking with digital engagement

  • Measure customer flow during events or launches

  • Link dwell time to guided selling and sales rep interactions

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About

What you can do with this data

  • Adjust store layouts to match real behavior

  • Justify rent or expansion decisions with hard data

  • Improve customer service with staff optimization

  • Support marketing campaigns with ROI-linked traffic metrics

  • Easy integration with ticketing, CRM, weather APIs, etc.

What we offer

Core capabilities of Acorel’s smart building solution

Acorel’s smart building solution combines high-accuracy sensors and real-time analytics to deliver actionable insights on occupancy, flow, and space usage.

In/Out counting

Measure foot traffic at entrances, exits, and across zones

Zone occupancy tracking

Monitor live occupancy per room or facility for safety and compliance

Queue monitoring

Detect waiting lines and optimize layout or staffing accordingly

Processing time analysis

Measure how long visitors or users spend in service areas

IoT integration

Connect with HVAC, booking systems, security tools, and lighting systems for real-time responsiveness

Anonymized data collection

Privacy-first tracking that complies with GDPR and public sector requirements

Explore our smart building solution brief.
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Success stories

Our projects

Under NDA

Transforming queue management at amusement parks with real-time people counting

Centralised data platform
  • 3D stereoscopic sensors

  • Computer vision

  • VISION Pop platform

  • API distribution layer

France

A leading telecoms operator in France, and in many countries around the world, has been working with Acorel for many years

The results
  • Complete operational satisfaction

  • Real-time network intelligence

  • Consistent qualitative service improvement

  • Long-term data continuity

Under NDA | 2005

How a major European museum optimised visitor flow to enhance experience and safety

Impact:
  • Optimised visitor numbers

  • Enhanced safety compliance

  • Better operational planning

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Trusted worldwide

People flow management for smart buildings and public venues

Acorel delivers a full-stack solution for smart buildings and public venues, combining cutting-edge sensors with intelligent software to turn visitor movement into operational clarity.

Our benefits

Why choose Acorel?

Proven in high-traffic, complex environments across Europe

Proven in high-traffic, complex environments across Europe

Acorel’s visitor counting system is trusted by retail centers, offices, museums, and public venues across Europe. Our technology has been validated in real-world conditions with high footfall and operational complexity.

Modular architecture to scale with your building portfolio

Modular architecture to scale with your building portfolio

Whether you manage one location or a multinational network, our system adapts to your needs. Deploy the visitor counting system in a single zone or across multiple sites with seamless scalability.

Live + historical analytics for real-time and strategic use

Live + historical analytics for real-time and strategic use

Gain immediate visibility into current occupancy and queue status, while also leveraging historical data to inform long-term decisions. Acorel turns your visitor flow data into actionable intelligence.

Ready-to-integrate with your booking, security, or HVAC systems

Ready-to-integrate with your booking, security, or HVAC systems

The Acorel visitor counting system connects effortlessly with existing building management tools from smart access control to environmental automation to enhance responsiveness and efficiency.

Full GDPR compliance and privacy-by-design approach

Full GDPR compliance and privacy-by-design approach

Our visitor tracking technology ensures complete anonymity and full adherence to European data privacy standards. From design to deployment, your compliance is built in, not added on.

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FAQ

Your questions answered

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It’s a sensor- and software-based system that anonymously tracks the number of people entering, exiting, and moving through a space to help operators make better decisions.

Our solution supports both — whether it’s patients, employees, shoppers, or students — we offer flexible, anonymized tracking.

Yes. We never collect personal data. All tracking is fully anonymous and compliant with EU regulations.

Absolutely. Our system supports multi-floor, multi-room facilities and even multiple building locations.

Yes. Our data can trigger actions across BMS (Building Management Systems), HVAC, booking platforms, and more.

Our people counting systems offer accuracy rates of over 98%, even in crowded or high-flow environments.

Can’t find your answer?
Contact us and we’ll
help you directly.

Contact us