Airports : faster check-ins, smarter operations

Meta description: How can airport peak periods be managed? Discover Acorel’s solutions: high-precision 3D counting and predictive analytics with Vision Air to optimise your passenger flows in real time.

Why peak passenger volumes put airports under pressure

Peak passenger volumes at airports push airport operators to their operational limits. School holidays, weather disruptions, a cascade of delays. Passenger flows can shift in a matter of seconds: from a controlled pace to extreme pressure.

From now on, ensuring a seamless experience is no longer a competitive advantage; it is a standard expected by travellers. They no longer tolerate bottlenecks at security, endless queues or interruptions to their journey. They want to move quickly and never feel as though they are wasting their time.

To achieve this, airport managers must have genuine, proactive control over passenger flows.

The Acorel approach: anticipating to manage more effectively 

In response to these challenges, Acorel offers an approach based on precision and real-time data. Thanks to advanced technologies, it is now possible to analyse and anticipate peaks in airport passenger numbers with a high degree of reliability.

As a result, data is no longer used merely to observe, but to take action. This transformation enables airports to move from reactive management to intelligent management, capable of effectively absorbing fluctuations in traffic.

Would you like to find out more about our approach? Speak to one of our experts.

Understanding traffic peaks at airports

A variety of complex situations

Airport traffic peaks can have a wide variety of causes. Some are predictable, such as holiday periods or major international events. In such cases, operators have some scope to plan ahead.

Other disruptions, however, remain unpredictable: flight delays, weather conditions or Labor strikes. Whilst their nature is often known, their exact timing cannot be anticipated. This is precisely what makes managing passenger flows particularly complex.

Airport passenger flow management solution: the Acorel approach

In order to anticipate and effectively manage peaks in passenger numbers, airports are increasingly turning to cutting-edge technologies.

To meet this need, Acorel relies on real-time counting and data analysis solutions, enabling airport managers to anticipate passenger flows before they become critical.

Thanks to high-precision 3D sensors, the data collected is over 98% accurate. This precision is essential for avoiding misinterpretations and making informed decisions. As a result, each area can be optimised according to its specific circumstances: airline lounges, boarding gates or duty-free zones.

The aim is to effectively manage footfall and capacity in the various areas of the terminal using counting solutions.

Managing peak passenger volumes : the passenger flow management solution

Passenger flow management systems draw on a wide range of data sources, such as flight bookings, historical passenger volume data and waiting times. By analysing this data, algorithms can detect trends, identify events likely to attract large crowds and predict peak periods with a high degree of accuracy.

One of Acorel’s key strengths lies in its use of artificial intelligence. By cross-referencing flow data with flight-related information, algorithms can anticipate passenger peaks at airports before they occur.

This predictive analysis makes it possible to identify an influx of passengers several hours in advance. As a result, teams can prepare their operations and avoid congestion.

Find out more about our passenger flow management solutions for airports.

Vision Air: from counting to real-time analysis

Counting alone is no longer enough. Acorel solutions continuously measure waiting times, transit times and fluctuations in passenger flow, providing managers with a dynamic and accurate overview of their infrastructure.

Vision Air is fully aligned with the goal of optimising real-time airport passenger flows, enabling continuous and predictive analysis of passenger flows.

Vision Air enables users to:

  • Measure actual waiting times at security checkpoints.
  • Visualise thermal density (heatmaps) at terminals.
  • Generate automatic alerts when thresholds are exceeded.

This data feeds into a centralised database, processed by the Vision Air software suite, which generates clear and actionable reports.

The result: real-time monitoring that enables rapid, informed decisions tailored to each situation.

Vision Air is fully aligned with the goal of optimising real-time airport passenger flows, enabling continuous and predictive analysis of passenger flows.

Request a personalised demonstration of Vision Air and see for yourself what the solution can do for your airport.

Operational management: effectively managing large passenger flows

Adjusting resources in real time 

Managing peak passenger volumes at airports relies heavily on the ability to adapt resources. Thanks to data provided by Acorel, operators can adjust staffing levels based on actual and forecast traffic.

Preventing congestion 

Visualisation tools, such as heat maps, play a key role in managing peak passenger volumes at airports. They enable the rapid identification of high-density areas and allow for intervention before the situation deteriorates.

Non-Aeronautical Revenue 

Effective management of peak passenger volumes at airports also has economic implications. By reducing waiting times, airports increase the time spent in retail areas.

This optimisation of the passenger journey encourages spending, boosting non-aeronautical revenue and overall profitability.

The importance of transparency

During peak periods at airports, the passenger experience can quickly deteriorate if information is unclear. Uncertainty causes stress, particularly when waiting times are long.

Thanks to real-time data, airports can display accurate information on waiting times. This transparency helps to reassure passengers and improve their perception of the service.

Intelligent flow management

In addition, Acorel solutions help guide passengers towards less crowded areas. This approach is part of a strategy to optimise passenger flows at the airport in real time. It helps to distribute flows more evenly, even during busy periods.

As a result, improving passenger flow within the airport terminal becomes possible without major structural changes. The journey is smoother, more intuitive and better suited to travellers’ expectations.

In conclusion, terminal congestion is no longer inevitable. Thanks to technological advances, it can be anticipated, analysed and managed.

The solutions developed by Acorel are fully in line with this approach. They enable airports to transform data into a strategic tool, capable of improving both operational efficiency and the passenger experience.

Switch to smart flow management with Acorel 

Do you want to better anticipate and manage peak passenger volumes at airports whilst optimising your operations?

Anticipate your peak passenger volumes and regain control of your passenger flows today.